# Access pdf files using QR codes

**URL:** https://forum.reekon.tools/t/access-pdf-files-using-qr-codes/2554
**Category:** ROCK Jobsite App
**Created:** [December 31, 2024, 8:00pm UTC](https://forum.reekon.tools/t/access-pdf-files-using-qr-codes/2554 "2024-12-31T20:00:19Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![JasonN](https://avatars.discourse-cdn.com/v4/letter/j/f1d935/32.png) [@JasonN](https://forum.reekon.tools/u/JasonN)
#### Post date: [December 31, 2024, 8:00pm UTC](https://forum.reekon.tools/t/access-pdf-files-using-qr-codes/2554/1 "2024-12-31T20:00:19Z")

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I have uploaded spec files for appliances to the rock app and printed QR labels for each. When I scan the labels it takes me to file but doesn’t allow the file to open. Am I doing something wrong?

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### Author: ![therock](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.reekon.tools/therock/32/9_2.png) [@therock](https://forum.reekon.tools/u/therock)
#### Post date: [January 1, 2025, 2:20pm UTC](https://forum.reekon.tools/t/access-pdf-files-using-qr-codes/2554/2 "2025-01-01T14:20:47Z")

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Hey Jason, can you share a screenshot of whats happening? The ROCK App doesn’t modify the URL at all so this could be a system/device issue as the QR code just points to a specified address.

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### Author: ![JasonN](https://avatars.discourse-cdn.com/v4/letter/j/f1d935/32.png) [@JasonN](https://forum.reekon.tools/u/JasonN)
#### Post date: [January 1, 2025, 3:21pm UTC](https://forum.reekon.tools/t/access-pdf-files-using-qr-codes/2554/3 "2025-01-01T15:21:14Z")

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Hi Derrick,

Here are a couple of screenshots. The files uploaded are pdfs and were uploaded as files. I printed QR codes from in the second picture. The third picture is the labels printed.

Thanks for your help

> **(attachments)**
>
> ![IMG_5135.jpg](https://canada1.discourse-cdn.com/flex029/uploads/reekontools/original/1X/9f85d11bf42320b728b49ed1619e2fa0ffb2c03a.jpeg)  
> ![IMG_5136.jpeg](https://canada1.discourse-cdn.com/flex029/uploads/reekontools/original/1X/41b106e092c27707b4de7e34c8aa9cbdca87ed68.jpeg)  
> ![IMG_5138.jpeg](https://canada1.discourse-cdn.com/flex029/uploads/reekontools/original/1X/c22780933a48f9a9bde00ccb4019362cbfe3819b.jpeg)

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### Author: ![therock](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.reekon.tools/therock/32/9_2.png) [@therock](https://forum.reekon.tools/u/therock)
#### Post date: [January 8, 2025, 2:57pm UTC](https://forum.reekon.tools/t/access-pdf-files-using-qr-codes/2554/4 "2025-01-08T14:57:26Z")

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Thanks Jason, I have shared with our engineering team who is investigating the cause

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### Author: ![gocyclist](https://avatars.discourse-cdn.com/v4/letter/g/b487fb/32.png) [@gocyclist](https://forum.reekon.tools/u/gocyclist)
#### Post date: [April 21, 2025, 9:58pm UTC](https://forum.reekon.tools/t/access-pdf-files-using-qr-codes/2554/5 "2025-04-21T21:58:50Z")

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I am looking at purchasing this printer for the exact use case JasonN has posted about here. Have there been any resolutions or outcomes since January 1st, 2025? 🙂