# Reekon Rebooting **URL:** \ **Category:** Hardware Support & Troubleshooting\ **Created:** [January 17, 2024, 9:01pm UTC](https://forum.reekon.tools/t/reekon-rebooting/1758 "2024-01-17T21:01:45Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Jrichter5781](https://avatars.discourse-cdn.com/v4/letter/j/258eb7/32.png) [@Jrichter5781](https://forum.reekon.tools/u/Jrichter5781)\ **Post date:** [January 17, 2024, 9:01pm UTC](https://forum.reekon.tools/t/reekon-rebooting/1758/1 "2024-01-17T21:01:45Z")
Hello, My T1 Reekon arrived today but it keeps rebooting. I could not do a video but here is a pic. When I extend the tape it reboots Reekon. Thanks Josh ![image](https://canada1.discourse-cdn.com/flex029/uploads/reekontools/original/1X/082d5fae9f45cabbb9a5fa8b54c08ce7de1f8d91.jpeg) ---
**Author:** ![therock](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.reekon.tools/therock/32/9_2.png) [@therock](https://forum.reekon.tools/u/therock)\ **Post date:** [January 17, 2024, 10:35pm UTC](https://forum.reekon.tools/t/reekon-rebooting/1758/2 "2024-01-17T22:35:36Z")
Hello, please send a video to us at contact@reekon.tools and happy to look into it! ---
**Author:** ![braeden](https://avatars.discourse-cdn.com/v4/letter/b/0ea827/32.png) [@braeden](https://forum.reekon.tools/u/braeden)\ **Post date:** [January 30, 2024, 3:26am UTC](https://forum.reekon.tools/t/reekon-rebooting/1758/3 "2024-01-30T03:26:23Z")
I had the same issue. T1 arrived today and kept rebooting like OPs (when trying to take measurements). I ended up redownloading the firmware but rebooting still occurred. It then stopped and has not done it since. ---
**Author:** ![Jrichter5781](https://avatars.discourse-cdn.com/v4/letter/j/258eb7/32.png) [@Jrichter5781](https://forum.reekon.tools/u/Jrichter5781)\ **Post date:** [January 30, 2024, 1:35pm UTC](https://forum.reekon.tools/t/reekon-rebooting/1758/4 "2024-01-30T13:35:37Z")
Good to know. I sent mine in for RMA and they put a new firmware on it and said that fixed the problem. Recommend not updating the firmware again for the moment. Cannot wait to get it back. It was absolutely amazing just playing around with what was working.