# Stair Calculator not working

**URL:** <https://forum.reekon.tools/t/stair-calculator-not-working/1699>\
**Category:** General ROCK App\
**Created:** [January 4, 2024, 12:02am UTC](https://forum.reekon.tools/t/stair-calculator-not-working/1699 "2024-01-04T00:02:53Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![espositl](https://avatars.discourse-cdn.com/v4/letter/e/ea5d25/32.png) [@espositl](https://forum.reekon.tools/u/espositl)\
**Post date:** [January 4, 2024, 12:02am UTC](https://forum.reekon.tools/t/stair-calculator-not-working/1699/1 "2024-01-04T00:02:53Z")

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i just received the tool and am trying to use the stair utility but my rock app does not show anything other than the utilities choices such as framing stairs etc. and under that list is the stair calculator but nothing else and no + sign or any other options. so how do i use the stair app?

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**Author:** ![therock](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.reekon.tools/therock/32/9_2.png) [@therock](https://forum.reekon.tools/u/therock)\
**Post date:** [January 4, 2024, 2:15am UTC](https://forum.reekon.tools/t/stair-calculator-not-working/1699/2 "2024-01-04T02:15:54Z")

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Hello! What version of the ROCK Jobsite app are you using?

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**Author:** ![espositl](https://avatars.discourse-cdn.com/v4/letter/e/ea5d25/32.png) [@espositl](https://forum.reekon.tools/u/espositl)\
**Post date:** [January 4, 2024, 12:53pm UTC](https://forum.reekon.tools/t/stair-calculator-not-working/1699/3 "2024-01-04T12:53:07Z")

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App version is 1.0.23

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**Author:** ![therock](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.reekon.tools/therock/32/9_2.png) [@therock](https://forum.reekon.tools/u/therock)\
**Post date:** [January 4, 2024, 2:26pm UTC](https://forum.reekon.tools/t/stair-calculator-not-working/1699/4 "2024-01-04T14:26:19Z")

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What kind of mobile device (operating system version and manufacture) are you running it on

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**Author:** ![randybb](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.reekon.tools/randybb/32/391_2.png) [@randybb](https://forum.reekon.tools/u/randybb)\
**Post date:** [January 4, 2024, 2:43pm UTC](https://forum.reekon.tools/t/stair-calculator-not-working/1699/5 "2024-01-04T14:43:03Z")

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Maybe it is the same “problem” - go to Utilities \> Stairs \> Staircase Calculator and then you need to select your project as it needs to write it somewhere and take measurements from it and hit Save. After that will the calculator pop up. Thanks to the Project dialog and the small Save button it is not straight forward - it needs a heading “Select project…” and a bigger Cancel/Save button on bottom, not a small one on top…

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<div class="post-metadata">

**Author:** ![espositl](https://avatars.discourse-cdn.com/v4/letter/e/ea5d25/32.png) [@espositl](https://forum.reekon.tools/u/espositl)\
**Post date:** [January 4, 2024, 8:09pm UTC](https://forum.reekon.tools/t/stair-calculator-not-working/1699/6 "2024-01-04T20:09:55Z")

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iPhone 12 Pro Max IOS 17.1.2

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<div class="post-metadata">

**Author:** ![therock](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.reekon.tools/therock/32/9_2.png) [@therock](https://forum.reekon.tools/u/therock)\
**Post date:** [January 4, 2024, 8:28pm UTC](https://forum.reekon.tools/t/stair-calculator-not-working/1699/7 "2024-01-04T20:28:11Z")

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Hey Larry, could you share a screenshot of what you are seeing on your screen under the stairs utility?

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<div class="post-metadata">

**Author:** ![therock](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.reekon.tools/therock/32/9_2.png) [@therock](https://forum.reekon.tools/u/therock)\
**Post date:** [January 4, 2024, 8:29pm UTC](https://forum.reekon.tools/t/stair-calculator-not-working/1699/8 "2024-01-04T20:29:11Z")

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It should look like this:

 ![IMG_8485](https://canada1.discourse-cdn.com/flex029/uploads/reekontools/original/1X/66aa20c903eb3d3b060219a3bbaa4243733fd684.png)

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<div class="post-metadata">

**Author:** ![espositl](https://avatars.discourse-cdn.com/v4/letter/e/ea5d25/32.png) [@espositl](https://forum.reekon.tools/u/espositl)\
**Post date:** [January 4, 2024, 11:04pm UTC](https://forum.reekon.tools/t/stair-calculator-not-working/1699/9 "2024-01-04T23:04:56Z")

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Hello Derrick,

This is what I see

 ![](https://canada1.discourse-cdn.com/flex029/uploads/reekontools/original/1X/ed56ab97c3ac9c5a417aa9062307a0e585ba6ae4.jpeg)

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<div class="post-metadata">

**Author:** ![therock](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.reekon.tools/therock/32/9_2.png) [@therock](https://forum.reekon.tools/u/therock)\
**Post date:** [January 4, 2024, 11:17pm UTC](https://forum.reekon.tools/t/stair-calculator-not-working/1699/10 "2024-01-04T23:17:35Z")

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HI Larry, what happens when you click on the stair calculator banner?

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<div class="post-metadata">

**Author:** ![espositl](https://avatars.discourse-cdn.com/v4/letter/e/ea5d25/32.png) [@espositl](https://forum.reekon.tools/u/espositl)\
**Post date:** [January 5, 2024, 12:16am UTC](https://forum.reekon.tools/t/stair-calculator-not-working/1699/11 "2024-01-05T00:16:09Z")

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![Image.jpeg](https://canada1.discourse-cdn.com/flex029/uploads/reekontools/original/1X/58a607d10dd81dea6760b246ed41485eca67b8e3.jpeg)

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<div class="post-metadata">

**Author:** ![therock](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.reekon.tools/therock/32/9_2.png) [@therock](https://forum.reekon.tools/u/therock)\
**Post date:** [January 5, 2024, 12:29am UTC](https://forum.reekon.tools/t/stair-calculator-not-working/1699/12 "2024-01-05T00:29:57Z")

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Hi Larry, hit the “Save” button and it will take you to the calculator. The reason this appears first is so it has a save location as well as know where to pull the measurements from (as they can be added to the calculator)

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<div class="post-metadata">

**Author:** ![espositl](https://avatars.discourse-cdn.com/v4/letter/e/ea5d25/32.png) [@espositl](https://forum.reekon.tools/u/espositl)\
**Post date:** [January 5, 2024, 1:12am UTC](https://forum.reekon.tools/t/stair-calculator-not-working/1699/13 "2024-01-05T01:12:18Z")

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Got it, I like it. Just took a little to figure out the logic. Any idea when y’all will get batteries in so I can order an extra one

Thanks,

Larry

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<div class="post-metadata">

**Author:** ![therock](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.reekon.tools/therock/32/9_2.png) [@therock](https://forum.reekon.tools/u/therock)\
**Post date:** [January 5, 2024, 2:25am UTC](https://forum.reekon.tools/t/stair-calculator-not-working/1699/14 "2024-01-05T02:25:47Z")

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hey Larry, should be live later next week

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<div class="post-metadata">

**Author:** ![randybb](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.reekon.tools/randybb/32/391_2.png) [@randybb](https://forum.reekon.tools/u/randybb)\
**Post date:** [January 5, 2024, 6:19am UTC](https://forum.reekon.tools/t/stair-calculator-not-working/1699/15 "2024-01-05T06:19:23Z")

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So it is exactly as I thought. The project selection dialog needs some rework to do…
