# Tape Measure does not turn on after charging

**URL:** <https://forum.reekon.tools/t/tape-measure-does-not-turn-on-after-charging/2347>\
**Category:** T1 Tomahawk\
**Created:** [August 8, 2024, 9:29pm UTC](https://forum.reekon.tools/t/tape-measure-does-not-turn-on-after-charging/2347 "2024-08-08T21:29:44Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Brad](https://avatars.discourse-cdn.com/v4/letter/b/59ef9b/32.png) [@Brad](https://forum.reekon.tools/u/Brad)\
**Post date:** [August 8, 2024, 9:29pm UTC](https://forum.reekon.tools/t/tape-measure-does-not-turn-on-after-charging/2347/1 "2024-08-08T21:29:45Z")

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When I plug in the tape measure - the readouts show “Charging”, as per normal.  
But when I stop charging (unplug) and try to turn on the device - I get no activity. The tape measure does not turn on. No lights - no readout change. Zip.

I’ve tried:

1. Clicking “On” the button briefly
2. Holding the “On” button down for 3 seconds
3. Holding the “On” button down for 5 seconds
4. Removing the battery and re - attempting all of the above.

No joy.

Is the battery pooched or is there something wrong now with the firm/hardware?

Also, as an aside - why don’t you guys provide a USB cable for charging… I get paranoid that the random cable I am using is causing this issue.

Thanks

Brad.

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**Author:** ![therock](https://yyz1.discourse-cdn.com/flex029/user_avatar/forum.reekon.tools/therock/32/9_2.png) [@therock](https://forum.reekon.tools/u/therock)\
**Post date:** [August 10, 2024, 12:25pm UTC](https://forum.reekon.tools/t/tape-measure-does-not-turn-on-after-charging/2347/2 "2024-08-10T12:25:24Z")

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Hey Brad, please send an email with the above to our support team at contact@reekon.tools and we would be happy to help look into this!

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**Author:** ![Brad](https://avatars.discourse-cdn.com/v4/letter/b/59ef9b/32.png) [@Brad](https://forum.reekon.tools/u/Brad)\
**Post date:** [September 16, 2024, 6:06pm UTC](https://forum.reekon.tools/t/tape-measure-does-not-turn-on-after-charging/2347/3 "2024-09-16T18:06:12Z")

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The issue seems to have resolved itself. The behaviour stopped after I left the unit alone for a while. Haven’t seen the behaviour again for some time.