When replacing the measuring tape from feet to centimeters, I accidentally released the end of the tape, causing the internal spring to unwind. Now the new tape won’t retract. What should I do?
Hello, please send us and email at contact@reekon.tools
@therock, although I do appreciate the fact that Reekön asks customers to reach out directly to them to solve issues that arise, however if Reekön would provide responses in this forum that address a solution that might help others that have the same issue. This might also reduce the amount of e-mail that you need to respond to.
Hi Michael, we try to post answers as often as we can on the forum - in this case, the fix likely involves an RMA or a more involved repair